Reference

Open your privacy view at sis4d

Your account profile, device checks, DANA, OVO, GoPay and QRIS transaction records, and game-session logs such as Sic Bo or The Great Icescape are covered here.

Account profile dataPayment record useCookie choicesAccess requests
sis4d Open your privacy view at sis4d
CONTACT PATHS

Check your privacy contact paths

Privacy questions should reach a person who can see your account status without asking for your password. We keep support open daily from 09:00 to 23:00 WIB through live chat, WhatsApp, and email. For security, we may ask for your username, registered phone number, recent payment channel, or a masked transaction reference before discussing profile changes.

Team online

Live chat

Use the chat bubble after login for privacy questions about profile data, cookie settings, or transaction records. Our team is scheduled 09:00-23:00 WIB and may ask you to confirm your username before discussing an account.

WhatsApp

Message the WhatsApp contact shown inside your account area when you need help changing a registered phone number or checking a privacy request. We never ask for your password or full wallet PIN.

Email request

Send account privacy requests to [email protected] with your username, registered phone number, and the change you want. We may reply with extra identity checks before updating stored profile details.

DATA PRACTICE

Browse account controls before you join

We handle privacy through account checks, payment matching, cookie settings, and support records rather than broad promises.

Account profile

Your profile record covers the details you enter during registration, including username, contact number, and account status. If a detail looks outdated, contact us before payment checks or withdrawal checks are delayed.

Payment records

DANA, OVO, GoPay and QRIS activity is stored as transaction references, status messages, time stamps, and matching notes. We use those records to reconcile wallet movements and answer privacy questions about payment history.

Device and cookies

Cookies help keep your session active and remember account choices. On Android Chrome, go to Settings > Site settings > Cookies if you want to clear stored browser data before logging in again.

Security checks

Inside Account > Profile > Security, keep your phone number current and change your password if a device is no longer yours. We use login signals to decide when extra account confirmation is needed.

Retention period

We keep records while your account is active and for a further period when transaction matching, dispute handling, fraud checks, or legal requests require evidence. Data that is no longer needed is reduced or removed.

Change requests

Ask live chat, WhatsApp, or [email protected] to correct profile details, export key account records, or remove data where rules allow. Some requests need identity checks before we can continue.

Check privacy answers before joining

These questions cover the privacy issues we see most often before an account is opened: what we collect, why payment records are stored, how cookies work, and how you contact us about changes. Read them before you submit your phone number or connect a DANA, OVO, GoPay, or QRIS payment route.

We collect the details needed to identify and protect your account, such as username, phone number, login activity, device signals, and wallet references. We also store transaction status when you use DANA, OVO, GoPay or QRIS.

We keep payment references so deposits, withdrawals, and wallet checks can be matched to the correct account. The record usually includes channel name, time stamp, status, and an internal match result, not your full wallet PIN.

Yes. Contact live chat, WhatsApp, or [email protected] with your username and registered phone number. We may request extra verification before changing phone numbers, name details, or wallet references tied to past transactions.

No. We use your data for account operation, payment matching, security checks, customer support, and legal duties where applicable. Limited records may be shared with vendors that help run payments, hosting, or fraud-prevention tools.

Cookies keep your session active, remember account choices, and help us detect unusual login patterns. If you clear cookies in your mobile browser, you may need to log in again and repeat account verification.

We keep account and transaction records while your account is active and longer when payment matching, disputes, fraud checks, or legal duties require them. When records are no longer needed, we reduce or remove them.

Send your request to [email protected] or contact live chat during 09:00-23:00 WIB. Include your username, registered phone number, and the records you want checked so we can verify the account first.